RETURNS

14 Calendar Day Return Policy

We have a 14 calendar day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start the return process, contact us at connect@taboo-society.com or call our customer service line at (747) 277-3369.

If your return is accepted, we’ll send you instructions on how to create a return label and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at connect@taboo-society.com

Order Cancellation
Once an order is placed, you will receive an order confirmation via email. On items that are not Final Sale, there is a "cancel your order" button in the order confirmation email that you may use in the first 6 hours. Alternatively, you may cancel your order at any time by emailing an order cancellation request to connect@taboo-society.com prior to the order being shipped.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 Day Cancel/Return Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 calendar days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund as well.

If more than 15 business days have passed since we’ve approved your return, please contact us at connect@taboo-society.com or give us a call at (747) 277-3369.

International Customers: Begin your return by emailing connect@taboo-society.com the details associated with your request. Please read below for terms. 

The customer is responsible for paying return shipping on domestic and international orders, unless the item is being returned because of a Taboo Society fulfillment error.

Any products returned to our facility without prior contact being made will not be honored; product will be restocked into our inventory and no refund will be processed. Again, any 'blind' returns shipped to our facility without prior contact made to our facility will not be honored. Please do not hesitate to contact us at connect@taboo-society.com to properly begin the return process.

All customers agree to our refund & returns policy once they visit taboo-society.com. Taboo Society is legally covered by having this page visibly linked at the footer of every page of taboo-society.com. We look forward to promptly rectifying any issues you may be facing.